Hello, I'm Vipin
Every organization begins with an idea. Every transformation begins with a belief.
For me, that belief has always been simple: when you invest in people, build with integrity, and solve problems that truly matter, growth becomes a natural outcome.
Over the past two decades, I have had the privilege of building global teams, leading digital transformation initiatives, scaling delivery organizations, driving customer success, and partnering with enterprises across industries. While technology continues to evolve, I believe people remain the greatest differentiator behind every successful business.
My leadership philosophy is centered on trust, ownership, continuous learning, and servant leadership. I enjoy bringing together strategy, technology, and execution to help organizations navigate change, build high-performing teams, and create sustainable business outcomes.
This website is more than a professional profile. It is a reflection of my journey, my experiences, my thoughts on leadership and technology, and my commitment to helping businesses and individuals grow together.
If my work, ideas, or experiences can inspire even one person to build something meaningful or lead with purpose, then this journey has been worthwhile.
Vipin Nair
Helping Organizations Scale Through People,
Technology & Innovation
Phone:
+91 77 6061 0022
Email:
EXPERIENCE
2025-2026
Global Head, Delivery and Operations
DysrupIT
As the Global Head of Delivery & Operations at DysrupIT, reporting directly to the CEO, I led the delivery and operations functions across India and the Philippines, driving strategic growth, operational excellence, and customer success for global enterprise engagements. In addition to leading the global delivery organization, I served as the Vice President for TQ-IMA customer engagements and the India Delivery Centre Leader for Publicis Sapient Hummingbird, partnering closely with executive stakeholders to scale delivery capabilities, strengthen governance, build high-performing teams, and deliver successful digital transformation outcomes while fostering a culture of innovation, collaboration, and continuous improvement.
2024-2025
Regional Director, Digital Transformation & Customer Success
Virtual Tech Gurus India Pvt Ltd
As the Regional Director – Digital Transformation & Customer Success at Virtual Tech Gurus, I led customer success, digital transformation, and go-to-market initiatives for the ZENfra AI Data Management Platform across enterprise customers. I partnered with Fortune 500 organizations, OEMs, system integrators, and channel partners to drive business growth through executive engagement, strategic presentations, solution demonstrations, workshops, proof-of-concepts, and commercial negotiations. Working closely with product engineering and leadership, I influenced product strategy, roadmap planning, beta programs, and solution development while creating customer-centric playbooks, sales enablement assets, and industry use cases that accelerated product adoption across Infrastructure Operations (InfraOps), FinOps, SecOps, and Migration Services.
2022-2024
VMware by Broadcom
Senior Manager, Professional Services
As the Senior Manager – Professional Services at VMware (now VMware by Broadcom), I led the Americas Enterprise Professional Services team for large-scale data center transformation and modernization programs, delivering complex migration initiatives involving up to 30,000 workloads. I was responsible for consulting delivery, business operations, financial performance, and customer success, managing quarterly services revenue exceeding USD 3 million while driving forecast accuracy, capacity planning, resource optimization, and operational excellence. Partnering with enterprise customers and executive stakeholders, I led solution planning, commercial engagements, statements of work (SOW), pricing, governance, and delivery execution across fixed-price and time-and-materials engagements, consistently exceeding customer satisfaction and business objectives through strategic leadership, high-performing teams, and a relentless focus on quality, innovation, and measurable outcomes.
2016-2022
Senior Manager, Technical Program Management
DELL Technologies
As the Senior Manager – Technical Program Management at Dell EMC, I led the India Center of Excellence for Dell Technologies APEX Custom (formerly Flex on Demand and Data Center Utility), supporting a global business exceeding USD 1.5 billion. I was responsible for leading cross-functional engineering, program management, and operations teams delivering on-premises Storage, Server, and Hyper-Converged Infrastructure (HCI) solutions through innovative consumption-based models. My responsibilities included strategic program execution, customer and partner engagement, capacity planning, commercial support, escalation management, software quality engineering, and Agile delivery. I also championed automation and AI-driven operational initiatives that improved efficiency, accelerated delivery, and strengthened the overall customer experience while enabling scalable growth for Dell's global APEX business.
2010-2016
Manager 2, Enterprise Technical Support
RSA Security
As Practice Leader for Security, Management & Compliance in APJK Theatre, drove Customer Success with RSA's Enterprise Security Products. Oversaw Archer, SecurID, enVision, Security Analytics, DLP & FRI. Managed escalations for India/APJ.
2005-2010
Project Engineer
Wipro Ltd.
Delivered offshore L2 support and led shifts at Target Corporation, focusing on Desktop Hardware Support. Contributed as an Application Support Engineer at Credit Suisse, overseeing CRM Tools. Managed Production Support for Integrated Data Warehousing at Charles Schwab. Facilitated Mileage Program reservations for Star Alliance Airlines via United Airlines. Provided technical support for Dell's Dimension/OptiPlex Computer hardware, including troubleshooting, Windows OS installation, and maintenance, alongside Dell OEM Applications Support.
2000-2005
Business Development Manager
SJIIT
Led the ILPRC program as a Business Development Manager, implementing it across Indian schools. Served as a senior executive and computer faculty for students ranging from High School to Class 12. Authored comprehensive computer textbooks covering C, C++, and Java for school students.
EDUCATION
2025
Post Graduate Program in Artificial Intelligence & Machine Learning
Texas McCombs School of Business
Completed the Post Graduate Program in Artificial Intelligence & Machine Learning from the Texas McCombs School of Business, developing expertise in AI, machine learning, deep learning, generative AI, data science, and predictive analytics. The program enhanced my ability to apply AI-driven solutions to solve complex business challenges, optimize decision-making, and drive digital transformation initiatives.
2024
Post Graduate Program In Cloud Computing
Caltech CTME
Completed the Post Graduate Program in Cloud Computing from Caltech, gaining advanced knowledge in cloud architecture, virtualization, containerization, DevOps, automation, and multi-cloud platforms including AWS, Microsoft Azure, and Google Cloud. The program strengthened my expertise in designing scalable, secure, and resilient cloud solutions aligned with modern enterprise transformation initiatives.
2018
Indian Institute of Management, Bangalore
EDGE
Leadership Development Program in collaboration with DELLEMC and IIMB - Essentials of decision making, honing your ability to navigate complex choices with confidence and clarity. Through interactive sessions, explore the power of cross-functional collaboration, discovering how to leverage diverse perspectives for innovative solutions and collective success. Embrace change as a catalyst for growth, mastering strategies to adapt and thrive in dynamic environments. Develop a strong business acumen, equipping with the knowledge and skills to interpret data, understand market trends, and make informed decisions that drive organizational success.
2016
MBA
ICFAI University, Sikkim
MBA program in Information Technology, seamlessly integrates business and technology disciplines. Prepare to thrive as a tech-savvy business leader in today's ever-evolving digital landscape. With practical skills needed to drive innovation and strategic decision-making in IT-driven organizations. With a focus on leadership development and industry networking, to excel as a dynamic IT leader capable of navigating complex business challenges and driving impactful change.
2007
B.Com.
IGNOU, New Delhi
The Bachelor of Commerce (B.Com.) program is a comprehensive undergraduate degree that provides a solid foundation in various aspects of commerce, finance, accounting, and business management. With a focus on theoretical knowledge and practical skills, this program equips with the necessary tools to thrive in the dynamic world of commerce and business.
SKILLS
Leadership & Coaching
Project & Program Management
Service Delivery & Management
Strategic Planning, P&L Management
Presales & Customer Success
Infrastructure, Security & Cloud
EXPERTISE
I'M A Empowerment Coach
Embark on a transformative journey of self-discovery and growth with my Empowerment Coaching service. Through personalized coaching sessions, I empower you to overcome obstacles, set meaningful goals, and achieve your dreams. As your experienced coach, I provide tailored guidance and support to help you cultivate confidence, resilience, and clarity in every aspect of your life. Whether you're facing career challenges, seeking personal fulfillment, or striving for greater success, my coaching program equips you with the tools and mindset to thrive.
I'M A IT Industry Mentor
Step into the future of the IT industry with personalized mentorship from an experienced leader. As your dedicated mentor, I offer invaluable guidance and support to help you navigate the complexities of the IT landscape and accelerate your career growth. From honing technical skills to mastering leadership qualities, I provide tailored advice and insights based on years of industry expertise. Whether you're a budding professional or seasoned IT enthusiast, my mentorship program empowers you to unlock your full potential and thrive in the ever-evolving world of technology.
I'M A Transformational Guide
Start a profound voyage with my personalized guided service. As your dedicated guide, I offer tailored support to help you navigate challenges and unlock your true potential. Achieve Balance: Strive for harmony in every aspect of your life, finding fulfillment and satisfaction in both personal and professional realms. Through collaborative sessions and proven strategies, I facilitate positive change and help you thrive in all areas of your life. Take the first step towards a brighter future and start your journey with me.